Our Policy

Starting a return

Please contact us before initiating a return. To start a return please use the contact us page and we will be happy to assist.

Damages, Exchanges & Refunds
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or you receive the wrong item.

If you ordered the wrong item, you can return it to us within 14 days for a full refund or exchange. To be eligible for a refund or exchange items purchased must be in the original condition that you received it. 

We will notify you once we’ve received and processed your return. You’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund but is usually done within a few days.

Thank you, 

Cher Graiden.